Privacy Policy
Your privacy and data protection are our top priorities
Last updated: 8/7/2025
1. Introduction
This Privacy Policy describes how we collect, use, and protect your information when you use our pain point analysis service ("Service"). We are committed to protecting your privacy and ensuring transparency about our data practices.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you create an account, we collect:
- Email address (for account creation and communication)
- Authentication information (managed through Supabase)
- Profile information you choose to provide
2.2 Usage Information
We automatically collect:
- Analysis requests and parameters you submit
- Service usage patterns and preferences
- Technical information (IP address, browser type, device information)
- Credit usage and transaction history
2.3 Analysis Data
When you request analysis, we process:
- Reddit URLs and identifiers you provide
- Context and parameters for analysis
- Generated analysis results and insights
- Publicly available Reddit content accessed for analysis
3. How We Use Your Information
We use your information to:
- Provide the Service: Process analysis requests and deliver results
- Account Management: Create and maintain your account
- Communication: Send service updates, support responses, and important notices
- Service Improvement: Analyze usage patterns to enhance our platform
- Security: Protect against fraud, abuse, and security threats
- Legal Compliance: Meet legal obligations and protect rights
4. Third-Party Services
Google Gemini AI
- Google does not use your data to train their AI models
- Data processed according to Google's privacy policies
- Only public Reddit content and analysis parameters shared
Supabase
- Secure authentication and session management
- Encrypted storage of analysis results
- Industry-standard data protection
Stripe
- We do not store credit card information
- Payment data handled directly by Stripe
- Only transaction confirmations received
- Only public posts and comments analyzed
- Respect Reddit's API terms and rate limits
- No private or restricted content accessed
6. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication through Supabase
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
- Secure cloud infrastructure with reputable providers
Important: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: