Terms of Service
Your agreement for using our pain point analysis platform
Last updated: 8/7/2025
1. Introduction
Welcome to our pain point analysis platform ("Service"). These Terms of Service ("Terms") govern your use of our website and services provided by our company ("we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Service Description
Our Service provides AI-powered analysis of publicly available Reddit discussions to identify pain points and business opportunities. The Service includes:
- Analysis of single subreddit communities
- Multi-subreddit comparative analysis
- Single post deep-dive analysis
- AI-generated insights and business recommendations
- Dashboard for managing analysis results
3. User Accounts
3.1 Account Creation
You must create an account to use our Service. You are responsible for maintaining the security of your account and password.
3.2 Accurate Information
You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
3.3 Account Responsibility
You are responsible for all activities that occur under your account, whether or not you authorized such activities.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Upload, transmit, or distribute any harmful, offensive, or illegal content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use the Service for any commercial purpose without our written consent
- Reverse engineer, decompile, or disassemble any part of the Service
- Use automated tools to access the Service beyond normal usage patterns
5. Payment and Credits
5.1 Credit System
Our Service operates on a credit-based system. Each analysis consumes credits based on the scope and complexity.
5.2 Payment Processing
Payments are processed through Stripe. By providing payment information, you authorize us to charge the applicable fees.
5.3 Refunds
Credits are generally non-refundable. Refunds may be considered on a case-by-case basis for technical issues or service failures.
5.4 Price Changes
We reserve the right to modify our pricing with 30 days advance notice to existing customers.
7. Intellectual Property
7.1 Our Rights
The Service, including its design, features, and technology, is owned by us and protected by intellectual property laws.
7.2 Your Content
You retain ownership of any content you provide. By using the Service, you grant us a license to process and analyze this content.
7.3 Analysis Results
You own the analysis results generated for your account. We may use aggregated, anonymized insights for service improvement.
8. Disclaimers and Limitations
8.1 Service Availability
We strive for high availability but do not guarantee uninterrupted service. Maintenance and updates may cause temporary downtime.
8.2 Analysis Accuracy
Our AI analysis provides insights based on available data. Results should be considered as guidance, not definitive business advice.
8.3 Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages.
10. Changes to Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us: